We refund on all items where the refund has been requested within 30 days of purchase and provided the item is returned sealed and unused. This does not include tweezers which can not be returned for hygiene reasons. We also offer refunds on items that arrive faulty or are not as described. Please refer to out refund and return policy on our terms and conditions page here
If the item is no longer required or you changed your mind, you will be liable for the costs of returning the item. If the incorrect item was dispatched to you, or the item arrives damaged we will reimburse your return postage costs. For clarification please refer to our terms and conditions page here.